Lucky Ruckus Vape Shop

I just wanted to say that I am very pleased with the customer service from this company. I ordered a pinoy mod from them (Scud mod) last week and I actually received a phone call the next day to let me know that they received my order and that it will be shipped right away. The owner was very pleasant to talk to and seemed interested in what I had to say about vaping. I have been vaping since 2009 and good customer service is very important to me. Once the device arrived at my mailbox I realized they added two 30ml bottles of eliquid free with my purchase. I have to say I am very pleased. The product came wrapped very well with no chance of it being damaged. I will order from them again. The prices are also very good. I just wanted to put this out there.  


Similar Content



Thankyou

A big thankyou to Jamie at vandykevapes.com

The 50ml glass bottle of dragon punch that I had ordered arrived on Wednesday and disaster the bottle was smashed to bits

Emailed them late on Wednesday afternoon and got an almost instant response, new bottle posted out and was received today (Friday)

This was around the fifth order I have placed with them and the first time anything has been damaged, really impressed with their fast response and excellent customer service

What is their juice like? Well dragon punch my Mrs is absolutely addicted to the stuff and with my latest order tried another of their juices black ninja and yes she loves that one as well!

These guys and there juice are quality, give them a try you won't be disappointed.  

Beware, Not All Vape Stores Are Created Equal.

There are so many vape shops in my immediate area now that I can't even keep track of them all.

Even though I still qualify as a newbie vaper, since I've only been vaping for a few months, I now know enough about vaping to know a terrible vape store when I see one.

I was in a vape shop some weeks ago, and what I witnessed shocked me.

This vape store sold the typical premium juices and brands that you'll find everywhere and they also sold some hardware, like clones and mods.

They also had their own brand of cheap, in house juice which they sold and which they would also give out to customers as part of their rewards system, where customers who earn enough points will get a small, free bottle of juice.

While I was in the store looking around, another customer was there and they were getting a free bottle of that in house juice, and they were sampling different flavors, to see which one they wanted.

The sales person asked the customer what nicotine level they wanted, and after the customer told them, I saw the sales person walk towards the middle-back of the shop, and in less than 30 seconds, the juice was mixed and ready to go. The sales person was just eye balling the nicotine content! And it was being mixed right there in the open, in the middle of the shop!

I don't need to be an advanced vaper to know that this is not good at all, and I am shocked that somebody with such bad knowledge would even dare to open their own vape store. Needless to say, a vape store like that probably won't stay in business for long, when there are so many other better options around, with more knowledgeable people working in them.  

Buyer Bewa Perfect Vape

I was looking for the pod for the new mesh coils for my Lost Vape Orion last week because my local shops only have the coils so far. I ordered from a place called Perfect Vape. My package arrived on Saturday and I opened it to find a strawberry banana flavored disposable device that was meant to go to New York, judging by the invoice inside. I contacted them and instead of "We're so sorry, we'll get your order out to you immediately. Can we send you a label to ship the other product back?" They wanted me to print out a label and wait for USPS to scan it before they would send me my actual order. Now, I would understand if it was something worth more than what I spent with them, but this thing lists for $4.72 on their site, which means it cost them like $2. It's going to cost them more to ship it back than it's worth. I explained that I don't have access to a printer until Thursday and I shouldn't be punished for something that wasn't my screw up. She was adamant. I then asked for a refund then. No refund until you ship it back. I finally decided this company wasn't worth any more of my time and said refund everything but the stupid $4.72 right now. She did do that. Maybe I'm being a Karen, but this seems like a stupid way to lose a customer over $5.  

Great Service From A Vendor In China

Usually when I need help with something vape-related -- perhaps trying to locate an out of production part, or even an issue with a vendor about a product I purchased I've not had much success dealing directly with vendors and I ultimately turn to the forum for help. I've even had some very nice members send me parts.

Most vendors will request a video --it seems that is their new thing -like they all got together with each other and said, "Let's make them send a video and hopefully they will go away" and I find it absolutely ridiculous. Geekvape, whose products I really like comes to mind.

Anyhow I made a few orders from Sourcemore recently and I have been happy with the service and orders. I've ordered a few mods and miscellaneous parts. They even included small related to my order freebies with my order which I thought was a nice touch.

On one of the orders I ordered a different panel for my Jackaroo mod. There was a sale and I ordered the G10 Green Anaconda panel -- a really nice one. I ended up receiving an American Eagle panel.

Nice panel but not what I ordered. I'm reasonable and I like it and will keep it so I was just going to go and order the Green Anaconda again and leave a note to make sure they ship the correct one. Well - they were out of stock (hence, why they probably sent a different one) and the price is more than double of what I originally paid so I wrote to them and attached a copy of the order.

They responded promptly and asked me to send a pic. I sent a few pics of the box showing American eagle and the panel. Received a nice note apologizing and they let me know they would send me the correct one. I was willing to pay for it because I am keeping the other one and I told them so. I would have been satisfied if they would have just honored the sale price from the original order.

This morning I received a brief email note again apologizing and they sent me a tracking number. Great service and I have already placed another good-sized order with them.

I am a fairly regular "orderer" and all I ask is that vendors make it right if there is an issue. And when I find a vendor that does just that I am loyal to them.  

Anyone Order From Gearbest?

So I found a new site http://gearbest.com. They've got a few cool items I'm interested in. Has anyone ordered from these guys before?

I'm just wondering if they're USA based (they've got a US hotline number). How's their customer service? Shipping time?  

New Vapers Please Read!

There is a very old scan involving electronic cigarettes that has resurfaced. I just received a spam email today. The old scam was for cig-a-like cartomizer devices with pre filled cartridges. It appears they have "upgraded" to ego/Evod type units with tanks and bottle juice. Be advised you will be billed later if you keep the kit.

EZ


Here is the fine print disclaimer:

General Agreement:
By submitting your order for the Fourteen Day Risk Free Trial Offer of the BLOW EZ Pen, you agree to our terms and conditions and agree to be automatically enrolled in the Auto-Ship Refill Value Plan. Your initial purchase of the Fourteen Day Risk Free Trial Offer of the BLOW EZ Pen includes a BLOW EZ Pen starter kit complete with a BLOW EZ Pen battery, a T2 BLOW Tank, USB and Wall Charger, and a Lanyard. You will also receive an additional T2 Tank, and 5 bottles of our V Smoke E-Liquid. Your credit card will be charged $7.95 to cover the initial shipping and handling fee for your Fourteen Day Risk Free Trial Offer. This initial shipping and handling fee is non-refundable. If after 14 days of placing your order for the Fourteen Day Risk Free Trial Offer you have not returned your product with a valid RMA number, your credit card will be billed for the full purchase price of the starter kit ($70.00) and for the initial shipment of Auto-Ship Refill Value Plan ($79.95) that was shipped with you order for a total of $149.95. You will continue to receive 5 bottles of V Smoke E-Liquid and a T2 BLOW Tank and be billed $79.95 + $7.95 shipping and handling every 30 days from the time the trial starts if you remain in the Auto-Ship Refill Value Plan. Please note that you may cancel your Auto-Ship Refill Value Plan at any time by returning the entire shipment of unopened V Smoke E-Liquid with the RMA number issued by our Customer Service Center. Partially opened packages of E-liquid will not be accepted outside of the fourteen day trial period. Once your subsequent Auto-Ship Refill Value Plan shipments are put into the ordering sequence they cannot be cancelled. This takes place seven days before the package is scheduled to ship. All Auto-Ship Refill Value Plan enrollments must be cancelled seven days or more before scheduled ship date to take effect for the respective order, or a valid RMA number will be required along with the physical product return to process your cancelation. Days calculated include transit time.  

Woo Hoo!!

Last night I received my vaporDNA order:
1 - Doge X by Congrevape
1 - Mutation X V3 by Indulgence
1 - EHPro Pontus V1.5 Dripping Tank Atomizer

I was so excited!! When I ripped open the box I was stunned! The EHPro was sitting right on top in this elegant black box! Quite an impressive sight!!
The Mutation X V3 looks killer too! Nice box, slick looking in the see through window! Was a little disappointed that the Drip Tip that comes with it is PLASTIC. That was a bit disappointing. But this thing looks amazing!
The Doge X - I don't even have words for this thing!! Intimidating comes to mind! The chuff tip (which is NOT removable) on this guy is MASSIVE!!!! MASSIVE (yes I said it again!)!! It almost seems too much!! But very excited to build some coils for this guy and start blowing some clouds!!

It was late last night when I finally got to sit down with them. The only one I was able to clean and get put together was the EHPro Pontus V1.5. Taking it apart was a pain in the, well, in the you know what!! The pyrex glass wouldn't come off the bottom part and every time I would twist and/or pull on it, it felt like the glass was going to Shatter (but it didn't, eventually it popped off). Unfortunately, this dripping tank does NOT come with instructions. So dis-assembly was a little time consuming, trying to figure out which portion to remove and which screws to loose. But thank you YouTube for 1 helpful video.
Anyway, built some 1.6ohm coils out of 28ga Kanthal, was shooting for 0.8ohm final resistance at my atty. Let me tell you, the screws on this thing Do NOT want to HOLD down wire. One constantly backs out and the other just Breaks the Kanthal. And I am not even screwing them down that Hard or "forceful". So after getting the wires in and screws down and wicked, I fired it up but the Atty reads 0.9ohm then JUMPS up to 1.4ohm, then down to 1.0ohm then up to 1.2ohm, then down to 0.9 then up. It won't hold steady! So I took off the top and screwed down that screw that keeps coming out, was fine for a pull or two, then started bouncing around again.
I contacted vaporDNA who I made the purchase from via email (no one seems to answer their customer service phone number) and I also contacted EHPro about it. So we'll see what happens.

VaporDNA, so far is pretty good. Shipped the items on the 12th and I got them on the 16th. So pretty fast shipping (it was FREE!). They even send a FREE bottle of juice along with any purchase! Its 60/40 (VG/PG) and they wrote that that is the Only ratio they'll send for the free juice! Which is fine by me, I don't tend to look "Gift Horses in the Mouth".

Any way, I would post pics but can't while I'm at work! Just wanted to update everybody!!


More updates to come as well, once I get my Doge X and Mutation V3 coiled and wicked!!!  

Curbside Service

My local go-to vape shop is doing curbside service. Pull up, call in what you want and they bring it to your car. Hats off to the Magic Vapor owner and crew, you guys rock.  

Big Thank You To @markfm

Big shout Out to @markfm for his extraordinary kindness in sending to me an Innokin Ares 2 LE, as well as some fantastic tasting home roasted coffee. This was above and beyond the call. I finally got the time to sit down and build/wick it up, and wanted to say I am really enjoying this atty. Both the looks of it and the taste of the juice are really great on this. He had wanted to piff two extra Ares he'd received and I was fortunate to receive one. This had actually been one I'd been looking at but hadn't been able to order, all things being said. Thank You again!!  

Contacting Joyetech For Customer Service?

Has anyone had any luck contacting Joyetech's customer service?

I have this atty from the eGo1 kit that leaks like crazy and I'd really like to see about getting it fixed and/or replaced.
I've emailed them twice now with NO response!